“The MoH launched Tabaud – a tracking application – to monitor the spread of COVID-19 and alert potential contacts of infected persons. Another application called Sehaty was offered to facilitate virtual appointment booking, including arranging vaccine appointments.”

–KPMG in Saudi Arabia issued it’s Customer Experience Excellence 2021 report with Albaik taking the top slot and, notably, the Ministry of Health claiming #2. [KPMG]