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  • Saudi Arabia’s top sectors for CX: Retail and Financial Services

    What sectors offer the best customer experience in Saudi Arabia? In its take on the multifaceted question, KPMG surveyed over 1,500 consumers from across the Kingdom to find out, concluding that retail, grocery and financial services lead the way. Drawing on KPMG’s proprietary global model for measuring customer experience, KPMG’s Saudi Arabia team for the second year running asked local consumers to rate close to 100 brands on the framework’s six pillars, as well as provide a net promoter score (NPS) per brand.

  • Saudi Arabia Opens Up to Airbnb-Like Rentals

    Citizens of Saudi Arabia will now be able to rent out their homes to tourists, according to a bylaw approved by the tourism ministry. The country that is witnessing a renaissance in tourism, targets to attract over 100 million tourists annually by 2030. The new rule is being seen as an effort to keep pace with this development by making the destination more accessible to international visitors.

  • U.S. promises swift aid to Turkey and Syria after deadly earthquake

    The U.S. is moving quickly to send assistance to Turkey and Syria as the death toll from a powerful earthquake continues to rise, President Joe Biden said Monday. “My Administration has been working closely with our NATO Ally Turkiye, and I authorized an immediate U.S. response. At my direction, senior American officials reached out immediately to their Turkish counterparts to coordinate any and all needed assistance,” Biden said in a statement. “Our teams are deploying quickly to begin to support Turkish search and rescue efforts and address the needs of those injured and displaced by the earthquake. U.S.-supported humanitarian partners are also responding to the destruction in Syria.”

  • A multimedia exhibit reveals more details about NEOM’s linear city

    I had a genuinely great time at The Line Experience. Despite repackaging fairly tired ideas and the obvious critiques of governmental power or environmental concern made elsewhere, the exhibition creates an overall effect where the future remarkably doesn’t feel dog-eared or Space Age–y at all, but shiny and just silly enough to be, well, fun.

  • Five dead in Israeli raid on Palestinian militants in W.Bank

    Israeli forces killed a number of armed fighters on Monday during a raid on a refugee camp near the occupied West Bank city of Jericho aimed at capturing suspected Hamas militants, the Israeli military said in a statement. Five people were killed, governor of Jericho Jihad Abu al-Assal said, in the raid in Aqbat Jabr refugee camp in southern Jericho and eight were arrested, according to a statement published by official Palestinian news agency WAFA.

  • Frenemies: US-Israel Spy Strains Emerge Over Iran

    The episode sheds fresh light on the close but contradictory ties between the U.S. and Israeli intelligence agencies, one of the most complicated relationships in the shadowy world of international espionage. On one hand, Mossad and CIA officers share intelligence and even coordinate some field operations,  reflecting Israel’s status as a close and trusted U.S. ally. At the same time, the two spy services disagree sharply over Iran’s intentions.  And despite fervent Israeli denials, former U.S. officials say the Mossad still runs aggressive intelligence-gathering operations in the United States that present thorny political challenges for U.S. officials.

  • After US, Saudi Arabia and UAE raise interest rates, Qatar stays put

    The Gulf central banks’ moves followed the US Federal Reserve raising its rates. Inflation increased in both Qatar and Saudi Arabia at the end of 2022.

  • Some UN Afghan aid delivered by men only, donors voice alarm

    Under pressure from Afghanistan's Taliban administration, the United Nations is delivering some food aid using men only, prompting warnings from donors and humanitarian groups that it could be seen as giving in to an internationally condemned ban on most female aid workers. U.N. aid chief Martin Griffiths acknowledged to reporters this week that women are not involved in some food aid activities, which the World Food Programme described as "operational adjustments" to allow it to continue its work, and he said the situation was inadequate.

  • Iraqi Kurdistan in Iran’s crosshairs as Israel blamed for drone attack

    Iranian state media have accused opposition groups based in Iraqi Kurdistan of involvement in the recent targeting of a military workshop in central Iran. Meanwhile, state media have also highlighted the "need for air defenses" on the Iraq-Syria border. This follows bombings of trucks carrying Iranian goods by unknown aircraft in the area.

  • Resolution of ‘racism’ complaint brought by Qatar against UAE and Saudi Arabia

    The ad hoc Conciliation Commission was established by the UN Committee on the Elimination of Racial Discrimination (CERD) in the wake of a diplomatic crisis between the neighbouring Gulf nations, nearly eight years ago. “I hope that the consensus found by Qatar, the UAE and Saudi Arabia to discontinue the proceedings is the result of a genuine dialogue between the parties to end the dispute which arose in 2018 concerning allegations of racial discrimination,” said Verene Shepherd, the CERD chair.